FREQUENTLY ASKED QUESTIONS
Oman, UAE, KSA, Qatar, Kuwait, Bahrain, USA, Europe, UK, Asia, Africa & Australia.
We use Aramex & Asyad as our local and international shipping partners.
We accept Visa / MasterCard & Cash On Delivery (In Oman)
Free delivery within Oman for all orders over OMR 45
Free delivery & Shipping for our GCC customers for orders over OMR 100
Enjoy shopping through Shoe Palace with our clear policy to return and refund the products.
Return within 2 days
You have 2 days for damaged products to submit a return request after receiving the product.
Easy to return the product and recover its value
There are no fees to return any product
A full refund of product value 100%
You will be refunded 100% of the product value plus shipping fees paid if the product is damaged, defective, or does not meet specifications.
Guarantee of original product
We are committed to providing 100% original products to our customers
Return the product
Return the product to the original packaging, including all the labels.
We will check the product you have returned and then complete the refund process through an e-voucher or bank transfer.
Shoe Palace is continuously on the lookout for new talent to help us grow our team and collective expertise.
Please send your C.V to email@example.com