At Shoe Palace Oman, we are committed to protecting the privacy and security of our customers. This privacy policy outlines how we collect, use, and protect your personal information when you use our website or purchase our products.

Information We Collect

We may collect personal information from you when you create an account, place an order, or contact us for support. This may include your name, email address, phone number, shipping and billing addresses, and payment information. We may also collect non-personal information such as your browsing history, device information, and IP address.

How We Use Your Information

We use your personal information to process your orders, communicate with you about your purchases, and provide customer support. We may also use your information to improve our website, personalize your experience, and send you promotional emails and newsletters if you opt-in to receive them.

Information Sharing

We do not sell or share your personal information with third parties for their marketing purposes. We may share your information with service providers such as payment processors and shipping companies to fulfill your orders. We may also share your information with law enforcement agencies or other parties if required by law or in connection with a legal investigation.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. We use SSL encryption to secure your online transactions and protect your payment information.

Your Rights

You have the right to access, modify, or delete your personal information at any time by logging into your account or contacting us. You also have the right to opt-out of receiving promotional emails and newsletters.

Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any changes by posting the updated policy on our website.